REFUND & RETURN POLICY
All purchases may be returned within 30 days of shipment received. The items must be unworn, unwashed, undamaged, with original tags attached. We can only accept returns from driptees.us
Please email our customer service team at firstname.lastname@example.org for assistance with a return shipping label.
In your email, please include your order number, item you would like to return and one of the reasons listed below for your return:
- Too Large
- Too Small
- Did not like item
- Ordered Multiple Sizes - Kept Best Fit
- Changed Mind
- Defective Item
- Incorrect Product Received
When will my credit card be refunded?
Once your package has been received, our refund or exchange will be processed within 3 business days. If there is a refund due, a credit will be issued in the original form of payment. The credit may not show up until your credit card’s next monthly billing cycle. You will be notified via email to the address listed on your order when this transaction has taken place.
All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.